Who We Are

viewlytaply operates as a financial analysis platform serving clients throughout Thailand. Our registered office is located at 138/69-72, Phahonyothin Road, Suan Dok, Mueang, Lampang Province, 52100, Thailand. You can reach us at +6628665400 or via email at [email protected] for any privacy-related questions.

We act as the data controller for personal information you provide through our platform. This means we determine how and why your data gets processed.

Information We Collect

The data we gather depends on how you interact with our services. Here's what we typically collect:

Information You Provide Directly

• Contact details including your name, email address, phone number, and business address
• Financial information relevant to analysis requests, such as company data, revenue figures, and business metrics
• Account credentials when you register for our services
• Payment information processed through secure third-party payment processors
• Communication records when you contact our support team or request consultations

Information Collected Automatically

• Technical data including IP address, browser type, device information, and operating system
• Usage patterns showing how you navigate our platform and which features you access
• Session information including timestamps, page views, and interaction duration
• Referral sources that brought you to our website

How We Use Your Information

We process your personal data for specific, legitimate business purposes. Each purpose has a legal basis under Thailand's PDPA:

We don't use your information for automated decision-making that would significantly affect you. Our analysis reports involve human expertise and oversight.

Data Sharing and Disclosure

We keep your information confidential but sometimes need to share it with trusted partners. Here's when that happens:

Service Providers

We work with third-party companies that help us deliver our services. These include cloud hosting providers, payment processors, email service providers, and customer support tools. All service providers are contractually required to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by Thai law, legal proceedings, court orders, or government requests. This includes responding to lawful requests from public authorities or regulatory bodies.

Business Transfers

If viewlytaply undergoes a merger, acquisition, or sale of assets, your information might be transferred as part of that transaction. We'll notify you before any such transfer occurs.

Your Privacy Rights

Under Thailand's PDPA, you have significant control over your personal data. These rights are real and enforceable:

How to Exercise Your Rights

To exercise any of these rights, send an email to [email protected] with "Privacy Request" in the subject line. Include your name, contact information, and specific request details. We'll verify your identity before processing the request.

We respond to most requests within 30 days. If we need more time or can't fulfill a request, we'll explain why. There's no fee for exercising your rights unless requests are clearly unfounded or excessive.

Data Security

We take security seriously and implement multiple layers of protection:

• Industry-standard encryption for data transmission (TLS 1.3) and storage (AES-256)
• Regular security audits and vulnerability assessments conducted by third-party experts
• Access controls limiting who within our organization can view your data
• Secure authentication requirements including password complexity standards
• Regular backups stored in geographically separate locations
• Employee training on data protection and security best practices
• Incident response procedures to address potential breaches quickly

Despite our efforts, no system is completely secure. If we detect a data breach that poses risks to your rights, we'll notify you and relevant authorities within 72 hours as required by Thai law.

Data Retention

We don't keep your information longer than necessary. Retention periods depend on the type of data and purpose:

After retention periods expire, we securely delete or anonymize your data. Some information may be retained longer if required by legal obligations or legitimate interests such as defending legal claims.

International Data Transfers

Your data is primarily stored on servers located in Thailand. However, some service providers we work with may process data outside Thailand, including in countries that might have different data protection standards.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using standard contractual clauses approved by Thai authorities, verifying that recipients comply with internationally recognized data protection frameworks, and conducting due diligence on security practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand usage patterns. We use three types:

Essential Cookies

These are necessary for the website to function properly. They enable basic features like page navigation, secure areas access, and remember your preferences during a session. You can't opt out of these cookies.

Analytics Cookies

These help us understand how visitors interact with our website by collecting information about pages visited, time spent, and navigation patterns. The data is aggregated and anonymous.

Preference Cookies

These remember your settings and choices to provide a more personalized experience on return visits.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Keep in mind that disabling certain cookies might affect website functionality.

Third-Party Links

Our platform may contain links to external websites operated by third parties. We're not responsible for the privacy practices of these external sites. When you leave our platform, we encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect personal information from individuals under 20 years of age (the age of majority in Thailand). If we discover we've inadvertently collected data from someone under 20, we'll delete it promptly.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

The "Last Updated" date at the top of this page shows when the most recent revision occurred. We encourage you to review this policy periodically to stay informed about how we protect your information.

Complaints and Enforcement

If you believe we've mishandled your personal data or violated your privacy rights, please contact us first so we can address your concerns. We take complaints seriously and investigate them thoroughly.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you're unsatisfied with our response. The PDPC oversees enforcement of the PDPA and can investigate complaints about data protection violations.